Selected Customer Testimonials

What Our Customers Are Saying About Sterling McCall Toyota

Attention Management Team at Sterling McCall Toyota: I recently bought a 2011 Toyota Avalon. When shopping I contacted Fred Haas Toyota World... Fred Haas Toyota Country... Joe Myers Toyota and Gullo Toyota along with Fred Davatgar at your dealer. To make a long story short... Everyone`s best price was higher then what Fred quoted me right off the bat. Not to mention they could not follow up with me as promised or deliver what was promised...I asked him to get me his best price and I explained I only had a few days to get a car located and or purchased. He did just that. Fred asked me to give him 30 minutes and he would locate what I wanted and get me a price on it. He did this just as promised. I decided to go with Fred as their was not any games associated with him. I called every other dealer back and told them that Sterling McCall did just what I asked and that is why I gave him my word to purchase from him. They all came back a day late and a dollar short to try and earn my business. Simply stated you got my business based on how Fred treated me. I will recommend Fred to anyone I know that is in the market for a Toyota. I would highly recommend Fred`s sales strategy and presentation skills to be taught to your entire sales staff. Please let me know if you have any questions. I just wanted you t know that I truly had the best car purchasing experience I have ever had with Fred last week. Thanks.
 - Joe R.

I was frankly amazed at the way I was treated at Sterling McCall Toyota - everyone was great! From my salesperson, Kyle Moore, all the way up to Jerry Bush, the general manager of the dealership. Jerry sat down with us and made sure that all of our questions were answered, and that we were competely satisfied with our treatment. We love our new Prius, and we got a great deal! Thanks Sterling McCall Toyota and Jerry Bush!   
- Jim M.

I was very pleased to not have to go through the usual "mumbo jumbo" when dealing with a typical car salesman. My salesman Bert was friendly, concise, and straight to the point in finding the right car for me, based on my needs. He has been there for a long time and he knows his stuff pretty well. Because he is in the credit union department, I got a great price while using my own financing! It seemed like it took no time, and I was in and out in my new Tacoma in less time than it would have taken to go see a movie! Thanks Bert!   
- Gary G.

We truly enjoyed dealing with Kathie Marsh. She made buying a new vehicle such a pleasure. She has the right attributes as a sales person. We wish her the best!
- Marc F.

This was our first time buying a new car. A few years ago, I went to Sterling McCall and talked to Keith Harris about determining the trade-in values for our three vehicles. After he did all the leg work to value each car, we decided not to get anything new. He was very friendly and kind, despite the fact that all that work didn't end in a sale. Fast forward a few years, and I came back to see him to get a new minivan. He was very friendly and low-pressure, and he gave us a great price (pretty much the invoice price) without much negotiation and helped us find just what we were looking for. We'll go see him again if we get another Toyota in the future. By the way, every person we encountered there from front desk to financing was extremely friendly and helpful. Great car-buying experience!
- Marlene D.

I was in a terrible front end wreck with my Nissan Altima. My insurance company recommended Sterling McCall Collison Center and they were dead on with the recommendation. The wreck was so bad they needed to remove the engine and have the engine repaired. I was really worried about how it would look and drive after the repairs. TO MY RELIEF when I picked up the car it was beautiful. I could not even tell where the damage was. The car is driving like new. I would highly recommend Sterling McCall Collison Center for their workmanship and customer care.  Totally satisfied!
- Kerry M.

We have purchased a Corolla and 2 Camry(s) from this dealership. The Customer Service has been excellent. The employees are warm, kind, respectful, and accessible. Mr. Allen Tate, New Car Director, has truly made our experience with the dealership very special. With the care and attention we have received, I highly recommend Sterling McCall Toyota. 
      - Avery H.

I had bad experiences with salespeople at two Toyota dealerships (one was so inattentive, she left me twice to wait on other people). However, I needed a car because mine was totalled in an accident. I went to Sterling McCall Toyota expecting the same, but soon all my fears vanished. The sales staff (specifically Kyle and Fred) were very professional, attentive, and behaved the way good salesmen should. I spoke with Kyle on the phone and when I got to the dealership he was helping someone else. Fair enough. He got his colleague Fred to help me so he could finish with his current customers, then he came back to eventually sell me a car. He even stayed an hour and a half after closing to make sure I knew how to operate the vehicle before I drove away in it. That's the way it should be. Everyone I dealt with at Sterling McCall made the experience a genuine pleasure. Fantastic sales staff!
- Yang C.